Privacy Policy

This Privacy Policy describes how AATC Marketplace ("we," "us," or "our") collects, uses, and shares your personal information when you use our website, mobile application, and services (collectively, the "Services").

Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address.
• Account Information: Username, password, and account preferences.
• Payment Information: Credit card details, bank account information, and billing address.
• Identity Verification: Government-issued ID, business registration documents, and other verification information.
• Profile Information: Profile picture, farm details, product information, and other information you choose to provide.

Usage Information

We automatically collect certain information about your use of our Services, including:

• Device Information: IP address, browser type, operating system, and device identifiers.
• Log Information: Pages visited, time spent on pages, referring website, and search terms.
• Location Information: General location based on IP address and precise location if you grant permission.
• Transaction Information: Products purchased, order history, and payment details.

How We Use Your Information

We use your personal information for the following purposes:

• To provide and maintain our Services
• To process transactions and manage your account
• To verify your identity and prevent fraud
• To communicate with you about your account, orders, and our Services
• To personalize your experience and provide recommendations
• To improve our Services and develop new features
• To comply with legal obligations and enforce our terms
• To protect the safety and security of our users and Services

How We Share Your Information

We may share your personal information with the following categories of recipients:

• Other Users: When you engage in transactions, certain information is shared between buyers and farmers.
• Service Providers: Third-party companies that help us provide our Services, such as payment processors, delivery partners, and cloud storage providers.
• Business Partners: Companies we partner with to offer joint services or promotions.
• Legal Authorities: When required by law, court order, or government regulation.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing, correcting, or deleting your personal information
• Objecting to or restricting certain processing activities
• Requesting a copy of your personal information in a portable format
• Withdrawing consent for processing based on consent
• Opting out of marketing communications

To exercise these rights, please contact us using the information provided at the end of this policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the retention period, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

International Transfers

Your personal information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Policy.

Children's Privacy

Our Services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website and changing the "Last updated" date. Your continued use of our Services after the effective date of the updated Privacy Policy constitutes your acceptance of the changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

AATC Marketplace
123 Agro Plaza, Victoria Island
Lagos, Nigeria
Email: privacy@aatcmarketplace.com
Phone: +234 800 AATC MKT